Return/Refund Policy

Return/Refund Policy

HangoutStore endeavors to provide the best quality and service to ensure complete satisfaction. However, if the customer chooses to return the product, HangoutStore accepts returns under the following conditions

• Refund/Return policy is not applicable on certain products. Read product description for details before purchase

• Products other than apparel category will be refunded only in case of damage or artwork completely different from ordered one.

• There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas

• Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back.

• Customers can apply for Refund/Return within 7 days of the order delivery.

• All returns must be in unused condition with packaging intact

• Refund of  COD charges is not applicable .

• If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it via speed post to the address below & share the tracking id with us after dispatch.
F-4 2nd Floor Plot no-341 Sector-3A Vaishali Ghaziabad Uttar Pradesh UP_7
Phone - 8969445551

Once we recieve your shipment,if it is a CashOnDelivery order,refunds will be credited in your HangoutStore Account as store credits which you can use to shop on

If it is a prepaid order, refunds will be credited to your bank account

We will refund your money in 3 working days of receipt of shipment.

What are the rules for Courier charges refund?

1. For all self-shipped returns, we will provide you a cashback of Rs.100 for shipments weighing upto 500 grams.
2. For every next 500 gram slab, an additional Rs.50 will be added to the refund amount.
3. For example, a single t-shirt piece weighs around 250 grams which if returned would give you a cashback of Rs.100 in your account.
4. If you happen to return 3 t-shirts, your return shipment weighs 750 grams and would give you a cashback of Rs.150.
5.Please make sure your courier costs do not exceed our cashback rates. We recommend use ‘Speed Post’ as your courier service.
6.Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
7.Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
8.If the courier cost is lesser than Rs.100, you will still be receiving a cashback of Rs.100.

How long the refund procedure takes?

1. The refund procedure will be initiated within 3-4 working days once we receive your product. 

For any further queries you can contact us at