SIZE Exchange Policy
If u want to exchnage your product size then kindly send us an email at email@example.com or whatsapp us at 8969445551 along with your order.
After receving your return request we will arrange reverse pickup through our courier partner but you will have to bear one side courier charge i.e 50 Rs for t shirt & 100 Rs for hoodie and once we will receive the reversed pickedup product we will dispatch the replacement t shirt to you. In return of this amount paid by you we will give you 100 rs discount on your next order
HangoutStore endeavors to provide the best quality and service to ensure complete satisfaction. However, if the customer chooses to return the product, HangoutStore accepts returns under the following conditions
• Refund/Return policy is not applicable on keychains and wallets.
• Products other than apparel category will be refunded only in case of damage or artwork completely different from ordered one.
• There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas
• Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back.
• Customers can apply for Refund/Return within 7 days of the order delivery. prepaid orders can be cancelled only before shipping.
• All returns must be in unused condition with packaging intact
• Refund of Shipping & COD charges is not applicable (i.e 60 Rs for shipping and 50 rs for COD charge)
Once we recieve your shipment, refunds will be credited to your bank account. We will refund your money in 3 working days of receipt of shipment.
How long the refund procedure takes?
The refund procedure will be initiated within 3-4 working days once we receive your product. For any further queries you can contact us at firstname.lastname@example.org
I haven't received my refund yet. What should I do?
- We update our customers through emails once we initiate the online refund procedure
- If our last email states that we have initiated the online refund procedure, kindly wait for the process to complete
- For queries you can write to us at email@example.com along with your order id.